Your Satisfaction, Our Commitment
At myteakart.com your happiness is at the heart of what we do. If something isn't quite right with your order, we’re here to make it right. Please take a moment to review our simple and transparent Refund and Cancellation Policy.
Received something broken or not quite right?
Contact us immediately upon receiving your order.
We’ll offer a full refund or free replacement, including shipping charges, after verifying the issue.
Wrong product, size, or quantity?
Let us know right away.
We’ll ship the correct item and provide a prepaid return label if needed.
Not satisfied with the tea? We want to know!
Get in touch within 3 days of delivery.
We may request details or a sample to understand your feedback.
Refunds or replacements are handled case-by-case, with care.
No worries—tea lovers change preferences too!
Contact us within 3 days of receiving your order.
Products must be unopened, unused, and in original packaging.
Refunds may be subject to a restocking fee and deduction of shipping costs.
Need to cancel?
Contact us ASAP before your order ships.
We’ll process a full refund quickly.
Once shipped, orders can't be canceled.
You may return the item following our Refund Policy.
Simply email us at care@myteakart.com with:
Your Order Number
A brief explanation of the issue
We’ll respond promptly and guide you through the process.
Refunds will be made to the original payment method.
Processing may take up to 7 business days, depending on your bank.
We reserve the right to refuse refunds or cancellations in cases of policy misuse or suspected fraud.
We’re always here for you.
Email: info@myteakart.com
Your satisfaction is our top priority.
Thank you for choosing MyTeaKart 🍵
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